Privacy Policy

Last updated: 13 March 2026

1. Who We Are

This website is operated by Design and Style Home Improvements, a trading name of Business Rates & Valuations Ltd (Company No: 16298999), registered at 20 Wenlock Road, London, N1 7GU. We are the data controller for the personal information collected through this website.

For any data protection queries, please contact us at info@designandstyle.co.uk.

2. Information We Collect

When you use this website, we may collect:

• Name, email address and telephone number when you submit our contact form
• Any additional information you choose to include in your message
• Anonymous website usage data collected through analytics (see section 6)

3. How We Use Your Information

We use the information collected through this website to:

• Respond to your enquiries
• Improve our website and user experience
• Comply with our legal obligations

We process your data under UK GDPR on the basis of legitimate interest (responding to enquiries, improving our website) and consent (where you voluntarily submit your details via our contact form).

4. Data Sharing

We do not sell, trade or rent your personal data. We will not share your information with third parties unless required to do so by law.

5. Data Retention

Personal data submitted through the contact form is retained only for as long as necessary to deal with your enquiry. We do not keep your data indefinitely.

6. Cookies & Analytics

This website uses Umami Analytics, a privacy-focused analytics tool, to understand how visitors use our site. Umami does not use cookies for tracking, does not collect personal data, and all data is anonymised. No data is shared with third parties.

The only cookie this website stores is your cookie consent preference. You can manage this at any time via your browser settings.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Erase your personal data
• Object to processing of your data
• Withdraw consent at any time

To exercise any of these rights, contact us at info@designandstyle.co.uk.

8. Third-Party Links

This website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to read their own privacy policies.

9. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.